Privacy policy

Thank you for shopping at cianabrands.com. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outline the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information. By visiting our website, placing an order by phone, or providing information to us, you are accepting the practices described in this privacy and security policy.

Personal information you provide to us while creating or updating an account, opt-in to receive our emails, request a catalog and at checkout (i.e., name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems. We may also collect information from you through our catalogs or other marketing materials. We may collect your email address via cookies and pixels on the Website through the use of trusted third-party partners. These partners may combine your email information with other information they have access to such as mailing address so that we may serve relevant marketing offers to you via direct mail. If you do not want us to collect information about you, please contact us to opt out. We also use cookies* to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience. carbon2cobalt.com may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court.

* Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. We may use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, please see the Internet-Based Advertising section below. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.  [Note that we may not acknowledge Do Not Track settings on your computer.]

 

When you supply your postal address, either when requesting a catalog or placing an order, you may receive catalogs by mail from us. We also occasionally make our postal list available for limited use by unaffiliated third parties. When you place an order on any of our websites, we use this information to process and track your order and contact you via email, postal mail or phone if we have any questions or concerns regarding your order. If you provide an email address during checkout, you will also receive an order confirmation. We also maintain a record of your purchases made on any of our websites and combine this with information you have provided over the phone in order to serve you better. We may combine information you provide with demographic information and information that is publicly available. We may also use information about your product preferences and interests in order to improve our site design and enhance your shopping experience. When we offer sweepstakes, contests, promotions or surveys, you may be required to provide certain personal information so we can notify winners and/or fulfill promotional obligations. In these instances, you have the option to receive emails or other communications from us regarding our products, services, contests, and promotions. We may also share your information, including, without limitation, your email address (but not your credit card information) with unaffiliated third parties for marketing purposes, which may include third parties, such as data co-ops, whose products or services we believe you may be interested. These third parties may also share your information with others. These third parties may use your information for their own marketing purposes or the marketing purposes of others. This may include the delivery of interest-based advertising. In the unlikely event of a sale of some or all of our business, Carbon2Cobalt may disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy. You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our websites or the Public.

We may use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. You may opt out of certain interest-based advertisements 

We offer those who sign-up for our email list advanced notice of sales, new merchandise and other Carbon2Cobalt news. Email addresses collected at cianabrands.com are only used internally.